Standard Bank experiencing technical difficulties.

Standard Bank announced that they are "experiencing technical difficulties". It has been almost 24 hours since this announcement and clients are still experiencing issues.

Yesterday at 10:04 on 28 February, the bank tweeted that they are, “experiencing technical difficulties on self-service channels”. They do apologise for any inconvenience caused, "We apologise for the inconvenience and are working hard to resolve the matter."

Today at 08:25 this morning (1 March), the bank tweeted that it was still experiencing “intermittent services on the Mobile Banking App”.

Users are also experiencing issues non-related to the Mobile Banking App. Simple tasks like transferring money between clients' accounts does not process and produce a “technical exception” error.

Standard Bank working on the issue.

"We are experiencing intermittent services on the Mobile Banking App. Our technical teams are working tirelessly to resolve the issues. We confirm that the following channels are available to our customers: ATMs, Internet banking, branch and call centre services. You can contact the call center on 0860 123 000 or visit your nearest branch for urgent queries. We apologise for the inconvenience and are working to resolve the matter."

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Posted 1 March 2018 | Frederik Herholdt

#STANDARDBANK