SA Post Office website finally back.

Following three days of timed out request, postoffice.co.za is up and running again.

Not only is the website live again, but emails sent to addresses linked to the postoffice.co.za domain delivers successfully. This follows after an overdue payment was made according to the ZACR whois service.

This was not the first time that the Post Office's website was down, it experienced downtime during February 2018 as well. The Post Office said that the downtime in February was caused “by an interruption of the electricity supply at its data centre”. There was no explanation to date for the recent downtime other than the unpaid domain fees.

During downtime.

Another failure was a lack of reply from the “System Offline” email address – off.line@postoffice.co.za. This email address was launched and widely advertised in 2017, along with several other email addresses, with consumers encouraged to contact the address if they had any issues.

“Your Post Office is serious about customer queries,” it said.

“Send us an email, set out the problem, we will get it sorted!” All emails will be logged, tracked, and actioned, it added.

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Posted 23 March 2018 | Frederik Herholdt

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